(Featuring Pieter Franken, Director at Ijaba Security)
When Ijaba Security began managing large guard forces nearly two decades ago, the team faced a serious challenge: keeping track of who was available, who was scheduled, and who should be paid — all by hand. Manual rosters led to payroll errors, frustration, and wasted hours fixing avoidable mistakes.
“I started using EasyRoster in 2005,” says Pieter Franken, founder of Ijaba Security. “Back then, we were doing everything manually — it was chaotic. EasyRoster changed that completely.”
The Turning Point
As Ijaba grew, Pieter knew the company needed accuracy and structure. EasyRoster offered exactly that: a digital rostering solution that was both powerful and simple. What used to take hours could now be done in minutes, and the data flowed directly into payroll, eliminating errors that once caused delays and discontent.
“The biggest improvement was payroll accuracy,” Pieter explains. “The data exported straight from EasyRoster meant salaries were correct every time. It reduced disputes and improved trust across the team.”
Empowered by Support
Over the years, EasyRoster became part of Ijaba’s DNA. The system was intuitive enough to teach himself, and when new staff joined, the EasyRoster support team trained them effortlessly.
“For twenty years, I’ve never once struggled to get support,” says Pieter. “If they’re busy, they call you back — they’ve always been there when we needed them.”
Tangible Results
- Error-free payroll exports directly into VIP payroll
- No scheduling conflicts — the system automatically flags double shifts or restricted sites
- Higher employee satisfaction due to transparent and consistent scheduling
- Long-term operational efficiency — a tool that’s stood the test of time
Looking Ahead With Ijaba Security
As Ijaba Security prepares to migrate to EasyRoster Cloud and explore the new Mobile App, Pieter is confident the next 20 years will be even more efficient.
“It’s not just software,” he says. “It’s part of how we run our business.”
EasyRoster – trusted by Ijaba Security for over 20 years.
